QuantKey Solutions LLC — Privacy Policy


Last updated May 1 2025


1. Scope & Overview

QuantKey Solutions LLC (“

QuantKey

,” “

we

”)
respects your privacy. This Privacy Policy explains how we collect, use,
disclose and safeguard information when you (i) visit our websites, (ii) use
our Platform modules, or (iii) communicate with us.


Our clients are businesses; we do not target or knowingly collect data from
children under 13.


2. Information We Collect Category Examples Purpose Account & Contact Data

Name, business e-mail, phone, login ID

Create & manage accounts

Billing Data

Billing address, limited card metadata (last 4 digits,
exp. date)

Invoicing & receipts

Customer Data Imported by Clients

Subscriber names, e-mails, phone numbers, preferences

Provide subscription & comms features (QuantKey =
processor)

Telecom Metadata

To-/from-numbers, message IDs, carrier codes, delivery
receipts, call recordings (optional)

Routing, deliverability analytics, compliance &
dispute defense

Marketing-Automation Events

E-mail opens/clicks, form submissions, page visits tied to
contact IDs

Campaign performance & lead scoring

Web-Builder Content

Domain names, page HTML/CSS, uploaded media

Hosting websites, funnels, forms

AI-Assisted Inputs

Prompts & generated outputs

Provide & improve AI features; content safety

Log & Usage Data

IP address, browser, device, timestamps, actions

Security, support, analytics

Cookies & Similar Tech

Session cookies, analytics cookies (opt-in)

Site operation, usage analytics


We do

not

collect payment-card numbers, personal
trading history, or biometric identifiers.


3. How We Use Information

Provide, operate and secure the Services Deliver Client Communications you schedule (e-mail, SMS, voice, push) and track delivery status Host websites, funnels, forms and chat widgets you create Provide analytics, AI suggestions and predictive insights Respond to inquiries and provide support Improve and develop new features Detect, prevent and mitigate fraud, spam and security incidents Comply with legal obligations and enforce our Terms Send service notices; send product updates or marketing with opt-out capability

We do

not

sell personal information to third parties.


4. Cookies & Tracking

We use:

Essential cookies – platform login & security (cannot be rejected) Analytics cookies – aggregate site metrics (opt-in)

We do not use advertising cookies. Users can control cookies
via browser settings. Sites you build on our Platform must include their own
cookie disclosures.


5. How We Share Information Recipient Reason Service Providers / Sub-processors

Cloud hosting, telecom gateways, e-mail/SMS/voice
delivery, analytics, support, AI inference, payment processing

Technology Partners

Deliver white-labeled modules you enable

Your Authorized Integrations

Data flows you configure (e.g., CRM, ad platforms)

Legal & Safety

Respond to lawful requests; protect rights, property or
safety

Business Transfers

Merger, acquisition or asset sale

With Consent

Testimonials, case studies, co-marketing


A current sub-processor list is available at

quantkey.com/legal/sub-processors

.
We will give at least 30 days’ notice before adding or replacing a
sub-processor.


6. Legal Bases

We process personal information under (i) contract
necessity, (ii) our legitimate interests in running a secure SaaS business,
(iii) compliance with legal obligations, or (iv) consent where required (e.g.,
marketing e-mails).


7. Data Retention

Active account data – retained for the subscription term. Telecom logs & recordings – up to 18 months (or shorter if you delete sooner). Backups – deleted on a rolling 60-day schedule. Closed accounts – personal data deleted or anonymized within 90 days, except that we keep billing records and logs required by law.


8. Your Choices & Rights

Access / Portability – request a copy of your personal information. Correction – update inaccurate information. Deletion – request deletion of personal data we hold (subject to legal retention). Marketing Opt-Out – unsubscribe any time via the link in e-mails. Client Communications Opt-Out – if you are an end-recipient, contact the sender (our client). We act as their service provider and cannot unsubscribe you without their instruction.

Submit requests to

[email protected]

. We will
verify identity before fulfilling.


9. Security Measures

We employ TLS encryption, at-rest encryption for sensitive
fields, logical tenant isolation, access controls, logging, intrusion
detection, and annual security reviews. No system is 100 % secure; you are
responsible for safeguarding your credentials. We will notify you of data
breaches as required by law.


10. International Transfers

QuantKey is U.S.-based; data may be processed in the United
States or other countries where we or our providers operate. We use
industry-standard safeguards (e.g., encrypted transit, data-processing
agreements) for cross-border transfers.


11. Changes to This Policy

We may revise this Privacy Policy occasionally. We will post
the updated version and notify you of material changes. Continued use after the
effective date indicates acceptance.


12. Contact

Privacy inquiries:

[email protected]


Website:

quantkey.com  

© Copyright QuantKey Solutions 2025