QuantKey Solutions LLC — Privacy Policy
Last updated May 1 2025
1. Scope & Overview
QuantKey Solutions LLC (“
QuantKey
,” “
we
”)
respects your privacy. This Privacy Policy explains how we collect, use,
disclose and safeguard information when you (i) visit our websites, (ii) use
our Platform modules, or (iii) communicate with us.
Our clients are businesses; we do not target or knowingly collect data from
children under 13.
2. Information We Collect Category Examples Purpose Account & Contact Data
Name, business e-mail, phone, login ID
Create & manage accounts
Billing Data
Billing address, limited card metadata (last 4 digits,
exp. date)
Invoicing & receipts
Customer Data Imported by Clients
Subscriber names, e-mails, phone numbers, preferences
Provide subscription & comms features (QuantKey =
processor)
Telecom Metadata
To-/from-numbers, message IDs, carrier codes, delivery
receipts, call recordings (optional)
Routing, deliverability analytics, compliance &
dispute defense
Marketing-Automation Events
E-mail opens/clicks, form submissions, page visits tied to
contact IDs
Campaign performance & lead scoring
Web-Builder Content
Domain names, page HTML/CSS, uploaded media
Hosting websites, funnels, forms
AI-Assisted Inputs
Prompts & generated outputs
Provide & improve AI features; content safety
Log & Usage Data
IP address, browser, device, timestamps, actions
Security, support, analytics
Cookies & Similar Tech
Session cookies, analytics cookies (opt-in)
Site operation, usage analytics
We do
not
collect payment-card numbers, personal
trading history, or biometric identifiers.
3. How We Use Information
Provide, operate and secure the Services Deliver Client Communications you schedule (e-mail, SMS, voice, push) and track delivery status Host websites, funnels, forms and chat widgets you create Provide analytics, AI suggestions and predictive insights Respond to inquiries and provide support Improve and develop new features Detect, prevent and mitigate fraud, spam and security incidents Comply with legal obligations and enforce our Terms Send service notices; send product updates or marketing with opt-out capability
We do
not
sell personal information to third parties.
4. Cookies & Tracking
We use:
Essential cookies – platform login & security (cannot be rejected) Analytics cookies – aggregate site metrics (opt-in)
We do not use advertising cookies. Users can control cookies
via browser settings. Sites you build on our Platform must include their own
cookie disclosures.
5. How We Share Information Recipient Reason Service Providers / Sub-processors
Cloud hosting, telecom gateways, e-mail/SMS/voice
delivery, analytics, support, AI inference, payment processing
Technology Partners
Deliver white-labeled modules you enable
Your Authorized Integrations
Data flows you configure (e.g., CRM, ad platforms)
Legal & Safety
Respond to lawful requests; protect rights, property or
safety
Business Transfers
Merger, acquisition or asset sale
With Consent
Testimonials, case studies, co-marketing
A current sub-processor list is available at
quantkey.com/legal/sub-processors
.
We will give at least 30 days’ notice before adding or replacing a
sub-processor.
6. Legal Bases
We process personal information under (i) contract
necessity, (ii) our legitimate interests in running a secure SaaS business,
(iii) compliance with legal obligations, or (iv) consent where required (e.g.,
marketing e-mails).
7. Data Retention
Active account data – retained for the subscription term. Telecom logs & recordings – up to 18 months (or shorter if you delete sooner). Backups – deleted on a rolling 60-day schedule. Closed accounts – personal data deleted or anonymized within 90 days, except that we keep billing records and logs required by law.
8. Your Choices & Rights
Access / Portability – request a copy of your personal information. Correction – update inaccurate information. Deletion – request deletion of personal data we hold (subject to legal retention). Marketing Opt-Out – unsubscribe any time via the link in e-mails. Client Communications Opt-Out – if you are an end-recipient, contact the sender (our client). We act as their service provider and cannot unsubscribe you without their instruction.
Submit requests to
. We will
verify identity before fulfilling.
9. Security Measures
We employ TLS encryption, at-rest encryption for sensitive
fields, logical tenant isolation, access controls, logging, intrusion
detection, and annual security reviews. No system is 100 % secure; you are
responsible for safeguarding your credentials. We will notify you of data
breaches as required by law.
10. International Transfers
QuantKey is U.S.-based; data may be processed in the United
States or other countries where we or our providers operate. We use
industry-standard safeguards (e.g., encrypted transit, data-processing
agreements) for cross-border transfers.
11. Changes to This Policy
We may revise this Privacy Policy occasionally. We will post
the updated version and notify you of material changes. Continued use after the
effective date indicates acceptance.
12. Contact
Privacy inquiries:
Website:
© Copyright QuantKey Solutions 2025